Privacy Policy
Last Updated: December 2024
1. Information We Collect
When you use MotorMate Web, we collect:
- Vehicle Information: Year, make, model, trim, and mileage of your vehicle
- Symptom Information: Description of issues you're experiencing
- Location Data: ZIP code (optional) for regional pricing estimates
- Payment Information: Processed securely through Stripe for PDF purchases
2. How We Use Your Information
We use the information collected to:
- Generate personalized repair cost estimates
- Process payments for PDF reports
- Improve our estimation algorithms
- Provide customer support
3. Data Storage
Your estimate data is stored in our secure database. We retain this information to provide our services and may use aggregated, anonymized data to improve our estimates.
4. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing
- Affiliate Partners: Links to third-party retailers for parts and tools
5. Cookies
We use cookies to:
- Remember your disclaimer acknowledgment preference
- Maintain session state
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is handled entirely by Stripe and is never stored on our servers.
7. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of marketing communications
8. Children's Privacy
MotorMate Web is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us through our website.